Supervises the daily operations of the grooming salon. Directly supervises the Grooming Salon partners. The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. Everything we do is guided by our vision. Ensures that the salon is staffed and properly trained to offer grooming services during all hours of operations.
Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships. By being sure we take all of these elements into consideration, we can help pet parents take the very best care of their pets. Provides orientation and training to all new Grooming Salon partners and monitors productivity. Orders supplies as necessary for the grooming salon. Supervises the daily operations of the grooming salon. Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. Interacts professionally and effectively through verbal and written communication with internal and external partners and guests. Position requires bending, kneeling, lifting up to 30 pounds, as necessary and standing for long periods of time. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning. The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation. This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. The majority of job duties are conducted indoors in the grooming salon. Analyzes reports to assess the state of the business and develops action plans to improve where needed to achieve budgets and goals. Provides grooming services that align with brand promise. Directly supervises the Grooming Salon partners. From our convenient, affordable pet salon services to our extensive array of training classes and workshops, we always make sure to keep our commitment to healthy, happy pets front and center. In conjunction with the Foundation, we work with and support thousands of local animal welfare groups across the country and, through in-store adoption events, help find homes for more than , animals every year. In partnership with the Guest Experience Leader, provides and properly maintains clippers, blades, and other hand tools required to perform grooming services. Collaborates with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle, and Repeat Delivery. Reminder calls, Book-a-Bath, 3 With Me Greet guests on the sales floor and or during vaccination clinics to promote grooming services. Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Meets grooming sales projections, controls payroll and expenses to meet budget, maintains daily and weekly records, schedules guest grooming appointments, assists in preparation of bi-weekly work schedule. The work environment can be noisy and wet.
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