We were told a manager would call last night and of course no one did. I feel they prey on old people and those who don't understand bandwidth. They should not be in business. We turn the wifi off on phones and iPads at 8 am when the bonus time ends and yet the internet is still all used up. Alternatively, we may not have sufficient satellite capacity to meet demand. Even cruise ship internet works better than HughesNet. Cannot use more than one device. My data runs out halfway through the month then I have to use the hotspot on my phone, which, again, is BS. I sure know one thing, I will NOT be renewing my contract when it is up.
If you call you get someone that cannot understand English. Our ability to provide additional capacity for subscriber growth in our North American consumer market could also be adversely affected by regulations in the U. We don't care that the service never worked for you, you are cancelling, so you owe us a fee. At present, until the launch and operation of additional satellites, there is limited availability of capacity on the frequencies we use in North America, including within our own fleet of satellites. Our moderators read all reviews to verify quality and helpfulness. Video Speed Test and additional thoughts here on this YouTube link: I pay a company for a service. I will definitely cancel and demand my money back. My data runs out halfway through the month then I have to use the hotspot on my phone, which, again, is BS. I feel they prey on old people and those who don't understand bandwidth. In addition, a portion of our customer support and management is provided by offshore call centers. We are seniors, no games, no streaming, why watch a little screen when we have a TV to watch? They should not be in business. It was an expensive lesson that I hope nobody else has to make. And to tie all together I'm trapped in a contract for two years. All they care about is getting your money. If they can't come through and provide what they are supposed to provide, why is it my duty to pay a hefty cancellation fee on top of the monthly charges that I paid for a service that was never given to me. We may not be able to generate cash to meet our debt service needs or fund our operations. The day we cancelled, we signed up with a local internet service that has been a dream with no issues. Alternatively, we may not have sufficient satellite capacity to meet demand. Cannot use more than one device. Our Hughes segment has made substantial contractual commitments for satellite capacity based on our existing customer contracts and backlog. Some of our products and services, such as our North American and international operations, utilize a network of third-party installers to deploy our hardware. For more information about reviews on ConsumerAffairs. Even cruise ship internet works better than HughesNet.
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